Privacy Policy
Effective Date: 19/08/2025
At Candles with Attitude, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.candleswithattitude.com.au.
1. Who We Are
This website is operated by Candles with Attitude, ABN 96386247557, based in Melbourne, Australia. You can contact us at info@candleswithattitude.com.au
2. What Information We Collect
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via Stripe or Square — we do not store your card information)
- Order history
- Information you provide when leaving reviews or testimonials
3. How We Collect Information
We collect your information through:
- Account creation on our website
- Checkout when placing an order
- Reviews and testimonials submitted
- Emails you send us directly
- Newsletter sign-up (if provided)
We may also use tools that collect data automatically (like cookies), including:
- Website traffic tracking (via Wix's built-in analytics)
- Facebook Pixel or similar tools (if we advertise on social media)
4. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your purchases
- Send you newsletters or promotional content (only if you opt-in)
- Improve your shopping experience
- Comply with legal obligations
5. Sharing Your Information
We only share your information with trusted third parties, including:
- Payment providers: Stripe and Square
- Shipping services: Australia Post
- Website hosting & analytics: Wix
These providers are required to keep your data secure and confidential.
6. Marketing
With your consent, we may send you emails about promotions, new products, or updates. You can unsubscribe at any time by clicking the 'unsubscribe' link in the emails or contacting us directly.
7. Your Rights
You have the right to:
- Access your personal information
- Correct any information that is inaccurate
- Request deletion of your personal data
- Unsubscribe from marketing communications
To make a request, please email us at info@candleswithattitude.com.au.
8. Cookies and Tracking
Cookies are small files stored on your browser that help us understand how visitors use our site. They are used for things like remembering your shopping cart or tracking ads. You can disable cookies in your browser settings if you prefer.
9. Data Security
We take reasonable steps to protect your information, but please note that no method of transmission over the internet is 100% secure. Your information is stored securely on Wix servers and protected by their security protocols.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the revised date. Please review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, contact us at:
📧 info@candleswithattitude.com.au
🌐 www.candleswithattitude.com.au